Devices

Users who have motherboards with onboard audio (often with VIA, Realtek, or C-Mediachipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system was reinstalled and the motherboard chipset drivers were not installed. To resolve this issue, review the troubleshooting sections below.

Let Windows re-detect drivers

If you have not recently reinstalled Microsoft Windows, your audio drivers are corrupt. Open Device Manager and remove all devices under Sound, video and game controllers and any Other devices. Once removed, reboot the computer and let Microsoft Windows re-detect the audio drivers.

  • Sound Cards cannot work without the presence of Audio Drivers. Every Sound Card has a precise Audio Driver which allows the Sound Card to run smoothly with the Operating System. Audio Drivers can be said to form data connections or data links between the Sound Card (hardware) and the Operating System (software).
  • Comartsystem Korea. Download drivers for sound cards for free. Operating System Versions: Windows XP, 7, 8. Are you tired of looking for the drivers for your devices? DriverPack Online will find and install the drivers you need automatically. Download DriverPack Online for.
  • Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada. Please visit the ASUS USA and ASUS Canada websites for information about locally available products.
  • Using an ASIO audio driver on Windows. Live Versions: All; Operation System: Windows; There are a variety of audio drivers available for Windows such as ASIO, MME/Direct X, Realtek, Direct Sound and Direct Capture. We recommend using an ASIO driver for the following reasons: ASIO is a professional level audio driver for Windows.
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Motherboard chipset drivers

Reinstalling the motherboard chipset drivers resolve this issue. If your computer came with a motherboard CD, install the chipset drivers from the CD and the sound drivers if also available.

A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.

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If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.

TipCards

If your computer has no disc drive, you'll need to download the drivers from the manufacturers website.

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Sound card drivers

If, after installing the motherboard chipset drivers, you continue to have issues, install the sound drivers. We suggest downloading the sound drivers from the computer manufacturer or motherboard manufacturer website.

For a list of motherboard manufacturers and their drivers, see our motherboard chipset drivers index.

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Check the sound card

Additional information

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  • See our sound card definition for further information and related links.