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This page serves as a warning about other driver sites that offer so called tools to download touchscreen drivers for Windows 10 or 8. Firstly none of them have the drivers that are required. Drivers are almost always built into Windows. If your touch screen isn’t working there are few scenarios. And what drivers DO exist they will be listed below, but use at you own risk.

  • The touch screen has been mis-configured, or calibrated (Try system restore to a time when it worked) or go to the device manger to see if there are any HID devices that have an explanation mark or a question mark, uninstall them then re-scan for hardware changes this may fix the issue.
  • The touch screen is broken, this happens more than people think.

Don’t ever install any driver diagnostic tools from the big websites that offer these tools, they are ransomware.

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Other things to try:

  1. Restart the computer, given the stability of computers these days, people don't reboot much.
  2. Clean the display with a soft, clean cloth. Sometimes a dirty screen will disable the touchscreen.
  3. Click the start button and in the search box type 'Calibrate the screen for pen or touch input'. Choose the top result. In this area click the setup button and follow the instructions.
  4. Go to 'Control Panel' and then 'Device Manager'. Select the 'Monitors' section and right click on your monitor. Check the information for the touch screen and make sure it is 'enabled'.
  5. Repeat step 4, but instead choose 'Update driver software' from the right-click menu.

It has also been reported that on Windows 10 and Windows 8 that going to the Windows Device Manager and going through the HID devices and disabling them and re-enabling them can fix touch screen issues. From a Microsoft forum:

'Update Driver Software...'

'Disable'

'Uninstall'

'--------------'

'Scan for hardware changes'

'--------------'

'Properties'

Also worth trying is updating the system BIOS of computer.

There is a known issue with Windows 8 OEM not being compatible with touch screen devices. Many have suggested updating to a pro version, which is not worth the money.

Below there some older eGalaxTouch drivers for POS devices etc, that may be of use to someone.

End of Life

Found

As this Software relates to “End of Life” products, it may contain security vulnerabilities. Intel does not intend to offer updates to mitigate any security vulnerability in this Software, whether currently known or discovered in the future. THIS SOFTWARE IS PROVIDED 'AS IS' WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. Intel does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links or other items within the Software.

Purpose

This software driver package will install the Intel® HD Graphics Driver for:

  • 2nd Generation Intel® Core™ i3 Processor
  • 2nd Generation Intel® Core™ i5 Processor
  • 2nd Generation Intel® Core™ i5 vPro™ Processor
  • 2nd Generation Intel® Core™ i7 Processor
  • 2nd Generation Intel® Core™ i7 vPro™ Processor
  • Intel® Pentium® Processor 900/B900/G600/G800 Series
  • Intel® Celeron® Processor 700/800/B700/B800/G400/G500 Series


These drivers will not function with any other product. View the readme file for installation information and the release notes for driver version details. This driver package contains version 15.28.24.4229 (9.17.10.4229) for Windows* 7/8/8.1.

  • Windows 8.1¹

¹This driver will install on Windows 8.1 though it is not certified for this version of OS and is provided as-is and is not supported by Intel Technical Support or any other department at Intel.

See release notes for additional information on issues resolved and supported features.

Driver

Which file to choose

  • win32_152824.exe - This driver is in a self-installing format intended for end-users.
  • win32_152824.zip - This driver is in zip format intended for developers and IT professionals.

About Intel® drivers

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The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don’t lose features or customizations.

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What to do if a computer manufacturer graphics driver is detected.

Not sure if this is the right driver or software for your component? Run Intel® Driver & Support Assistant to automatically detect driver or software updates.

Getting support

The Graphics Support Community Forum is a monitored peer-to-peer exchange for the Intel Graphics community. Please follow this link to register and participate in the forum.

Support for Intel® Graphics Drivers can also be accessed by contacting Customer Support.

Additional help

Related topics

See the release notes for installation instructions, supported hardware, what is new, bug fixes, and known issues.





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